How American Industries reduced its signing times from 3 months to 1 week, accelerating its business operations with Mifiel

American Industries provides shelter services, including legal support, logistics, and human resources to facilitate the operations of foreign companies in Mexico. To begin a business relationship with their clients, signing service agreements and contracts is essential.
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The challenge: a manual management and signing process that hindered growth
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‍The process for formalizing contracts and managing a high volume of documents was manual and unstructured, resulting in poor visibility regarding the status of each contract. This forced the legal team to spend significant time on manual follow-ups to prevent contracts from stalling.

The problem was compounded by clients and suppliers located abroad. The standard process of sending a contract via courier was slow and expensive. Documentation had to be sent, signed, and returned, which could take several weeks, extending the signing process to up to three months. Every day of delay in signing postponed the start of the project, which delayed corresponding billing and created friction with clients who expected an agile process.
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The solution: agility and certainty with Mifiel
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‍American Industries' main focus when implementing Mifiel was to reduce signing times and improve contract management across each business unit. To achieve this, they used the "Organizations" feature, creating independent workspaces to give each area the autonomy to manage its own documents and signing processes. Furthermore, by involving the legal team in each Mifiel organization, they were able to provide them with a unified, real-time view of the status of all contracts, all within a single platform.

For international signers, using electronic signatures with biometric verification eliminated the need for courier services to send contracts. The biometric verification process allows anyone to sign by validating their identity with an official ID and a selfie. This way, the contract is signed in minutes, from anywhere in the world.
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The results: measurable business agility
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‍Adopting Mifiel allowed American Industries to significantly reduce its contract formalization times: from up to three months to an average of one week. This operational agility not only accelerated project kick-offs and billing, but also reduced the risk of losing clients during the most critical closing stages. Furthermore, by eliminating the use of courier services, logistical costs and the risk of lost documents were avoided. Today, the company has signing processes that match the speed at which it needs to close business opportunities.

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